a sign of the times?
so, should it worry me that customers_suck has gotten 10 posts in the last 12 hours? should it say something about american consumers? or retail workers? i've watched (and really enjoy) clerks. and while the titular characters are kinda whiny and rude, the customers are worse.
maybe it does say something. i know i work in tech support which is almost retail. and we do get some real nightmare stories. it's pretty fare to say that the nightmares are more memorable, but the big question is ... has the ratio of nightmares to good customers gotten bigger over the past couple of years, even the last decade?