RE: I need help!bbycommunitiesJune 28 2010, 22:50:45 UTC
Hi defacetheessays,
I'm Jason, Community Analyst for Best Buy®. We frequently review our customers' forum and blog postings to gather insight and identify areas of improvement.
Our recommendation - don't do it. The plan that includes Accidental Damage from Handling (ADH) coverage will cover accidental damage that occurs as a result of normal daily usage. The amount of damage inflicted by tossing your computer down stairs or out a high window would likely be beyond a technician's determination of damage from normal daily usage. Furthermore, intentional damage is never covered.
If you need further clarification or have additional questions, please feel free to email us at Online.Communities@BestBuy.com
Comments 1
I'm Jason, Community Analyst for Best Buy®. We frequently review our customers' forum and blog postings to gather insight and identify areas of improvement.
Our recommendation - don't do it. The plan that includes Accidental Damage from Handling (ADH) coverage will cover accidental damage that occurs as a result of normal daily usage. The amount of damage inflicted by tossing your computer down stairs or out a high window would likely be beyond a technician's determination of damage from normal daily usage. Furthermore, intentional damage is never covered.
If you need further clarification or have additional questions, please feel free to email us at Online.Communities@BestBuy.com
Cheers,
Jason
Community Analyst
Best Buy® Corporate
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