Nov 09, 2010 23:54
A call in to Customer Service about the change of onwership has had success. She saw that the change of ownership was not complete -and she completed it (Why - I ask myself - did I have to wait 32 days for "Cecibeth" to start something that this person took only ten minutes to complete?)
Anyway, that;s fixed. Now I can renew the warranty.
The customer assistant's name: Therese. She is now my shining star.
dell