May 26, 2010 11:59
because i doubt my review will be approved by the site admin, I wish to share my thoughts here.
"I took the offer to get a second Belly Burner at 50% off. The order processed twice, and did not complete with the second belt at half price.
Customer Service has consistently had problems finding my order (either one of them), because it seems the order numbers included in the confirmation emails are different than what they actually use. It has taken 40 days from the order date to get someone to find my order and issue an authorization for the return of the second order.
Customer Service is also, as seems the norm these days, staffed by people who only speak English as a second language, but have names like Jen or Dale or Stephen.
On a good note, while the order was processed twice, I did receive two boxes. One with two belts as I ordered (M & L) and the other with two L belts, despite that the packing slip that said otherwise.
My experience with Belly Burner, it's website, and customer service, has been one I am not happy with. >:(
If you want a Belly Burner I'd recommend you drive to your nearest wal-mart or walgreens and pick one up for $20, save the hassle. "