Tales from reception

Dec 10, 2010 11:06

For the love of all that's holy, I do understand that you're upset about
the situation we're all in at the moment, but that doesn't mean that
while you're on the clock you can sit there and ignore the calls that
are coming for you, because guess what ... if you don't answer, we're
going to put into your team queue and if you don't want to answer it for
us, you try explaining this to your team.
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