Glasses are expensive.
So sunday last weekend (8 days ago) I went to the mall eyeglass shop for a eye exam and a new pair of glasses. I had the FSA healthcare money that had come out of my pay pretax, but with the unexpected buyout of ALPS, I had to use it or lose it by the end of the month. So got my eye exam, ordered safety glasses. seven hundred and some dollars. I did ask for the self darkening glass, which was $99 extra, and safety glasses, but nothing more. They called and said come pick them up.
So after work today, I stopped in and asked for them. The frames fit nicely, but when I looked through them, I quickly realized they were not the bifocals I ordered. No worries the guy said, they are transitions lenses, no line. I ask him to check the order, because I didn't order anything but basic bifocal safety glasses with the self darkening glass. He wasn't able to look at the order, so the manager had to come and look it up.
Whooo, the transitions lenses were a hefty upcharge over bifocals. Glad I checked. He had to fiddle around with the computer to order the lenses again as bifocals, and I got a refund of about $250 on the glasses, knocking the cost of the glasses down to 400ish plus the 99 for the self darkening glass. Which was much more in line with my expectations of the cost of the glasses. I don't know if Pearl vision has their sales people on commission or not, but the salewoman definitely upcharged my order without my knowledge or informed consent. And I have to wait another week for the replacement lenses to be fabricated.
Crossposted from Dreamwidth.
So after work today, I stopped in and asked for them. The frames fit nicely, but when I looked through them, I quickly realized they were not the bifocals I ordered. No worries the guy said, they are transitions lenses, no line. I ask him to check the order, because I didn't order anything but basic bifocal safety glasses with the self darkening glass. He wasn't able to look at the order, so the manager had to come and look it up.
Whooo, the transitions lenses were a hefty upcharge over bifocals. Glad I checked. He had to fiddle around with the computer to order the lenses again as bifocals, and I got a refund of about $250 on the glasses, knocking the cost of the glasses down to 400ish plus the 99 for the self darkening glass. Which was much more in line with my expectations of the cost of the glasses. I don't know if Pearl vision has their sales people on commission or not, but the salewoman definitely upcharged my order without my knowledge or informed consent. And I have to wait another week for the replacement lenses to be fabricated.
Crossposted from Dreamwidth.