Dec 14, 2007 15:52
So, as part of supporting our online protection software for my company’s broadband partners, we often get logfiles that include various bits of information about the user’s computer. One of the key elements is the system.nfo file, which shows several crucial pieces of system information. (If you’re curious what I’m talking about, you can see your own system.nfo file by going Start ->Accessories->System Tools->System Information) One of these things is the user’s directories.
So, I’m looking through the directories of a particular user to see if they have anything that might interfere with our installation, such as other anti-virus software, firewalls, or a host of other problems-A/V and Firewalls are notoriously picky about this-and I find their iTunes folders.
Brooke Hogan
Paris Hilton
NOW 26
Hannah Montana 2
High School Musical
Kanye West
Among others.
So, I suppose it would be wrong to include this in the troubleshooting steps…right?
“Also, please advise the user that per the logfiles they sent, their music tastes are defective. Advise the user of the following artists….”
I’m just doing a public service, really!
-Jer
internet,
work,
music