Feb 05, 2007 14:43
Some lady walks in to make a deposit for her son. OK, that's cool. We go through the song and dance of finding his account number (which I can't tell her, since she didn't know it), I find it, and then I make the deposit into his checking.
T: Me, the teller.
S: Stupid customer.
T: Alright, that's [random amount] into his checking. Do you need a receipt for [his name]?
S: Yeah, that'd be great.
So I get out the hand-written receipts. I can't give her the computer-generated one, because that one is covered in account information and it's not her account. Now, why is it that people get wicked uptight when I write out a receipt for them? Like I'm cheating them out of something 'cause they're not getting the printed one. Jeez...
S: That went into his checking, right?
Normally, that's not a sentence that sets me off. I love it when the members check because if I made a mistake, I'd like to catch it now as opposed to closing time. But when someone snaps at me because they've assumed that I'm a screw up, that sends me spinning into Pissed-Off Land. But, I swallow my pride. Goddamn customer service...
T: Yes...that went in his checking. Just sign right there... *points*
S: My name? Or his name?
Alright, that one always baffled me. What gives people the ass backwards idea that they can sign someone else's name? Under no circumstances are you some other person. I don't care if you're married. I don't care if you're someone's mother or father. I don't even care if you have Power of Attorney. You are not that person! Don't sign anyone's name other than your own! Yes, there are times when someone is unable to sign their own name, like, if they are dead. But there's a process to be observed. There are ways to have things done. Just don't commit forgery right in front of me and the cameras. Please.