Ok, here is a fun game we do at the shelter, to keep our sanity, when it seems the people coming in are bound and determined to make us lose it
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While I'm not defending person number one, suddenly becoming homeless is a very VERY stressful situation to be in. On top of that, they are losing their companion. They aren't going to be acting calmly and rationally. They just aren't. I'm sorry that it was taken out on you, but that is not just your average asshole, and I really think you should cut them some slack.
No matter how upset someone is, that doesn't give them any reason to treat others like the OP is describing. Which is exactly why I said I was not defending the way they treated her...
Yes, the story could be made up. Or maybe they are the 50th place this person has tried. You don't know any more than I do or OP does. I'm glad that your brother was able to stay calm, but not everyone could in that situation, and you can't judge them too harshly for losing their cool. They are human.
I admire your heart but there are many businesses and people out there who have to deal with the down and outs on a regular basis. You cannot invest so much into any one person you don't know. The person regardless of circumstances has to treat others poorly.
THIS. I have worked with the ~dealt a shitty hand~ folks. The ones who are genuinely trying are NOT assholes and if they are so stressed they lose it, they are usually apologizing (often in tears) for the breakdown within minutes or at worst, the next day.
The users and losers who have created their OWN traumas and think they are entitled to whatever they can get away with do this ON PURPOSE, knowing that the vast majority of people will cave rather than deal with confrontation.
I agree that the person may not have been a jerk per se but they are still a sucky customer. What I will say is, those types of customers are rarely helped right. In a situation like that, where you're dealing with a homeless, jobless man devoid of a support system, I bet few can deal well
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Yes, the story could be made up. Or maybe they are the 50th place this person has tried. You don't know any more than I do or OP does. I'm glad that your brother was able to stay calm, but not everyone could in that situation, and you can't judge them too harshly for losing their cool. They are human.
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Because, gosh, if I was homeless, I'd actually take the OPPOSITE tact. But the liars I've known? Oh, they go for the jugular on defensive.
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I have worked with the ~dealt a shitty hand~ folks.
The ones who are genuinely trying are NOT assholes and if they are so stressed they lose it, they are usually apologizing (often in tears) for the breakdown within minutes or at worst, the next day.
The users and losers who have created their OWN traumas and think they are entitled to whatever they can get away with do this ON PURPOSE, knowing that the vast majority of people will cave rather than deal with confrontation.
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