Another suck from our receptionist!!

May 08, 2007 10:59

People never cease to amaze me:

Me: Thank you for calling Acumed this is *interrupted*
Caller: Hi i need "Suzy Smith"
Me: Okay, one moment *i transfer him to her desk*

a few min later....

Me: Thank you for calling Acumed this is *interrupted*
Caller: Hi i need "Suzy Smith"
Me: Okay, one moment *i transfer him to her desk*

a few min after that....

Me: Thank you for calling Acumed this is *interrupted*
Caller: Hi i need "Suzy Smith"
Me: Okay,let me transfer you *i am interrupted*
Caller: No, don't do that. I need to talk to her, can you page her?
Me: Sure, one moment (as i roll my eyes) *i page for her, but she doesn't answer*

Me: I'm sorry sir, she didn't answer. Would you like me to transfer you to her desk?
Caller: Well, i really need to get a hold of her.
Me: I understand that sir *i am interrupted again*
Caller: Well she's either there or she isn't, so which, is she there or not?
Me: I'm not sure sir, she works in a different part of the building than me an *interrupted again*
Caller: Well what do you suggest i do *he sounds irritated and doesn't give me a chance to speak* why don't you just go back there and let her know im holding.
Me: I'm sorry sir i cant leave my desk
Caller: why? Its not like you are keeping track of who comes in or out or you would know where she is at, so what do you suggest i do exactly? *still doesn't let me talk* you know, i have been calling and calling and i keep getting a recording *he is talking about her VM*, if i had wanted to listen to a recording i would have called my credit card company. So what do you suggest i do? *he now chooses to pause*
Me: Have you left her a voice mail?
Caller: Noooooo, what would i do that for?
Me: so that if she is away from her desk when she gets back she knows you have been calling and she can contact you
Caller: Is that what you would suggest than, leave her a message?
Me: Yes, that is what i would suggest.
Caller: Then why didn't you just say that in the beginning instead of let'n me waste my time?!?! Ridiculous...
Me: One moment sir.....

Names changed to protect the innocent.......
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