This little gem happened a couple of nights ago. I didn't participate, because I was too busy alternately rolling on the floor in the back at how moronic these kids were and keeping myself from leaping over the counter and killing them.
A little backstory: These kids will be referred by me as 'los pendejos' because they came in shortly after I started working at my current game store. They were 'speaking Spanish' so I spoke Spanish right back to them, and they had no idea what I was saying. They pounded on the glass cases, yelled 'hey can we get some service over here' when all 3 of us wage slaves were most definitely busy helping customers who waited patiently in line and that sort of thing. In short, they were little fuckheads and so I cheerfully said some not-so-nice things in Spanish to them, but it's okay because I'm the only one in the store who is fluent in Spanish and nobody can prove that I said anything rude. :) Thusly, los pendejos. (It's really just the one kid that's bad, but his friend is equally stupid. He did most of the talking so that's why 'pendejos' speaks in singular first person.) Did I mention that they're maybe 12, 13 tops? Their testicles, if they have any, most certainly have not dropped.
Anyhow, on to the story of the other night. Los pendejos come in, and my assistant manager (hereafterknown as AssMan) takes one for the team and says 'These ones are mine.' They want to sell their xbox and some other assorted crap. Now, to sell your assorted crap, we require a government issued ID - it's a state law, and we're not about to get fired because you want to sell us your game for 37 cents. Of course, being tiny tots, they don't have one. The conversation goes as such.
AssMan: I'm going to need to see some ID.
Pendejos: Does a school ID work?
AssMan: No, it has to be a government ID.
Pendejos: What, are you racist? I ain't got no ID.
I will take this moment to interject that I am white. The AssMan is white. The other coworker there is a lovely kiddo with dreadlocks. He is also white. Los pendejos? WHITER THAN WE ARE AND WE ARE BASEMENT-DWELLING GAMER TROLLS. They tried to pull the race card multiple times, much to my and OtherCoworker's hilarity. I came to the conclusion that they don't know what the word 'racist' means, and are too stupid to live. Back to the action!
AssMan: No, I'm not racist. It's a state law.
Pendejos: Well, when I worked here you didn't need it.
AssMan: Sure, you worked here. Still need some ID.
I thought to myself, 'We only hire people past puberty, thanks. Good try though! *perky smile*'
Finally, los pendejos went out to the car and got their mom's brother's baby's momma.. or just some random female who drove them there, not quite sure. She shows her ID and retreats to the car. Rest of sale goes as normal. Kids are pissed because their shitty N64 games are not worth much. We can't buy their xbox as a system (worth more than the individual parts) because we don't package them with wireless controllers. So on and so forth. The race card is pulled a couple of times. The little fuck also tried to get my AssMan's attention by yelling 'Hey. Hey lady. Hey lady. Hey lady who thinks he's a pimp. Yeah, you grandpa.' (Let's note that my AssMan is 21.) This is the part where I would've bludgeoned them to death with their xbox, but he didn't. That's why he's a manager and I'm not. Moving on...
So finally we're done buying in all their crap, and we're ready to print the receipt. We have a copy that the customer signs (to say 'yep, I sold my shit to MyStore, it's theirs now and I can't whine about getting it back'). So the kids had to go get RandomWomanWithThem to sign it. She comes back in grumbling, and los pendejos say 'Man, we always get such shitty service here. They all groan and hide when we come in.' RandomWoman simply rolls her eyes and says 'Gee, I wonder why.'
We later told our store manager about this, and she says that if they come in again and start being little pricks, we have every right to kick them out, calling the police if necessary. It's also possible, ala Gord, that they might sustain a few injuries before the cops get there. But don't worry, we'll clock out first.