Good grief, people
Look, I get that the Gencon Oz scheduling/rego system is different to that of standard Australian cons. But you know what? It's really not that difficult. In fact, some ridiculous number of people manage to use exactly the same system, with something on the order of a hundred times as many events to look at, every year for Gencon Indy
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I suspect, good sir, that as a regular Gen Con attendee you might have a different viewpoint here.
Without contrasting it to any other registration system, GenCon's system fails two particular tests very badly:
Maybe it's because my brain is comparing to other registration systems, but I find that the way it organises information is non-intuitive and painful.
That being said, I still don't think it's a reason not to go to GenCon, and that it's still useable.
I just don't think it does a good job of being useable. It's not as intuitive or seamless as it could be. So there's a potential business case there in lost market due to frustration/lost registrations for individual events, but it would be difficult to attach a $$$ figure to that, and I suspect that with GenCon's small development team, it's unlikely to get the revamp it could use.
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Select day(s), select event type(s), select ordering method, click "continue".
Can I quickly jump from the scheduling for a particular event to it's blurb?
Click on the name of the event.
Unless there's an aspect of these two tests I'm missing (and there could be), the rego system seems to pass them just fine?
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Select day(s), select event type(s), select ordering method, click "continue".
Get back results 10 at a time, requiring jumping back and forth between half a dozen pages to see all the information. Best practices would dictate that the user should at least have an option to set the number of results on a page (and I couldn't see such an option). I resorted to typing the results into Excel in my attempts to figure out what I could play when.
There's a very good chance that Gencon Oz will lose a certain amount of my business next year due to failure to make this easy to use. I generally attend every available session of every con I can get to, but Gencon Oz makes it hard enough to do this that I almost didn't bother this year. If there are others who feel like me, the impact may become significant.
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While it would be nice to see more results on a page - or to set the number you want to see, including "all", I personally don't see this as a major shortcoming. To me, it's a fairly minor issue, especially when you sort by game start date, so events are in the order that they happen, anyway.
The fact of the matter is that the sheer number and variety of events that Gencon Oz is providing makes scheduling more complicated. The current system, to my mind, does an adequate - though imperfect - job of supporting that complexity.
Reasoned, rational feedback - like your suggestion about returned results - is great, and I encourage people to offer it to Gencon Oz. Maybe they are, somewhere. But they sure aren't doing it in the Gencon Oz Feedback Forum.
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