Day from Hell - sensing a trend?
So I'm convinced that the people who run Home Depot are retarded... ONE PERSON at the paint desk on a beautiful day... BAD IDEA. I wasn't alone ALL day though... Shane, my new Department Head was there til 2. I have a name for him - "Mr. Ambitious". Normally There is a 2 or 3 page pack down list - stuff that needs to come down out of the overhead and be put out on the shelf. Well Shane decided that he wanted everything that could possibly come out and be filled to come out... and therefore we ended up with a 5 page packdown list, two carts full of product that had to be shelved and then all of our customers, tint canisters and whatever else we had to do. MORE WORK... thats EXACTLY what we need... MORE TO DO. I realize it was his first day... and he'll probably figure out that he required too much of himself and me... but I don't like the fact that he's probably going to kill us both in the process. I also dont like the fact that i was alone after he left... and the paint desk was packed the entire time I was alone 2-6... CONSTANT flow of people. I had one guy that ordered 8 gallons and one quart of paint, a lady that gave me a formula but didnt know the base I needed to make it in, I had another guy who wanted me to tool around with his paint to change the color, I had another guy who needed two gallons of stain, another guy that wanted me to tint gripper grey darker... ect so much at once... I made three oops-es at that time... all within like an hour... it sucked. I paged Wil at one point for help... but he was in a manager's meeting and didnt hear me. I was ready to throw things again... this should not happen at least once a week... its horrible. I told Shane that we needed more peopel in the department and he said that we didnt have enough hours to work with... that to get more hours we needed to sell more product... but I ask you this: how can you sell more product if you dont have enough help to meet the needs of your customers? It seems like a circular process... we're kicking our own butts. Anyway... enough of me complaining... it doesn't do anyone any good cause I just let off steam to those who can't do anything about it... and the ones who can don't really bother/care... Wil cares but he has plenty required of him as well I'm sure. Oh well. I'll deal - somehow, some way.