(no subject)
Here's the feedback I just left to Symantec regarding Norton Security Scan.
"
My Rating: Awful (1 star)
How likely are you to recommend this product to another person? (scale of 1 to 10)
Least Likely (1 star)
Comments:
I'm going to install a print driver to my mom's laptop, and I'm greeted with a large red "YOUR COMPUTER IS AT RISK!" window. At first I thought it was a banner ad from the Russian mafia trying to install spyware and designed to look like an app, but then verified it was Norton Security Scan. 7 total threats detected!
So I look closer at the results, and the "threats" are not threats at all.
Threat 1: "No Security Product Detected! HIGH RISK!" Right.. there is security software on here, just not the ones you are trying to sell me.
6 other THREATS! All obscure math and astrology programs she had downloaded that aren't viruses. But your scareware uses it to try to aggressively market your wares.
Do you really think it's ethical to use this kind of scareware tactic to try to sell security suite subscriptions to unsuspecting users?
"FIX NOW" is of course an ad to sell more software. Exiting brings up more red Xs and tries again to sell me your suite. No thanks, adware.
"
Incidentally, on these Vista laptops you have to download the driver manually off the web and then install it, which takes like 15 minutes. It can find the printer on the lan, but doesn't know how to find it's drivers from the internets.
On my Mac: I went to file, print. In the printer list my new printer was listed as a "nearby printer." I double-clicked it, it downloaded the driver automatically, and within a couple of minutes my test print was finished.
"
My Rating: Awful (1 star)
How likely are you to recommend this product to another person? (scale of 1 to 10)
Least Likely (1 star)
Comments:
I'm going to install a print driver to my mom's laptop, and I'm greeted with a large red "YOUR COMPUTER IS AT RISK!" window. At first I thought it was a banner ad from the Russian mafia trying to install spyware and designed to look like an app, but then verified it was Norton Security Scan. 7 total threats detected!
So I look closer at the results, and the "threats" are not threats at all.
Threat 1: "No Security Product Detected! HIGH RISK!" Right.. there is security software on here, just not the ones you are trying to sell me.
6 other THREATS! All obscure math and astrology programs she had downloaded that aren't viruses. But your scareware uses it to try to aggressively market your wares.
Do you really think it's ethical to use this kind of scareware tactic to try to sell security suite subscriptions to unsuspecting users?
"FIX NOW" is of course an ad to sell more software. Exiting brings up more red Xs and tries again to sell me your suite. No thanks, adware.
"
Incidentally, on these Vista laptops you have to download the driver manually off the web and then install it, which takes like 15 minutes. It can find the printer on the lan, but doesn't know how to find it's drivers from the internets.
On my Mac: I went to file, print. In the printer list my new printer was listed as a "nearby printer." I double-clicked it, it downloaded the driver automatically, and within a couple of minutes my test print was finished.