Call Before You Come
A day or two before Christmas I received a letter from my daughter's doctor saying she would like to run a fasting blood sugar on her and she was enclosing the lab slip. On the back of the lab slip were several affiliate lab locations we could go to to get this done. On January 2nd, we tried to get the lab work done but discovered that January 2nd was considered a holiday because New Year's Day had fallen on a Sunday and that the lab was not open. I have no idea where the lab slip went after that and subsequently, decided to call the doctor's office today to get another one.
"Hello, you have reached the offices of Kulkarni and Mahahlalala. Press 1 for Mahahlalala and 2 for Kulkarni"
(I press 2)
"Hello, if you want to schedule an appointment press 1, if you want to refill a prescription, press 2, if you want to check on lab results, press 3, if you want to make a payment, press 4"
(a few moment of panic ensued because I didn't recognize anything I wanted to do. I decide to go with "lab results".
"Hello? This is Chessiegirl, calling about my daughter, Loopy Lynn. I was sent a lab slip to have a fasting blood sugar drawn on her and I have lost it and wanted to know if I could come in and get another one."
"What?"
"I need a new lab slip for my daughter, Loopy Lynn. Can I come by and pick up another one?"
"You can just drop by the office and get one. Why are you calling?"
"Well, I wasn't sure if I had to call ahead of time. Sometimes doctors like you to do that."
"Yes, you should call first. When are you coming?"
"Today at 3:30 or so, it's 2:30 right now."
"Ok, when you are ready to pick it up, just call ahead and we'll get it ready for you."
"Uh, I'm going to pick it up in an hour."
"That's fine, just call ahead. Call the office ahead of time and we'll get it ready for you."
"I'm leaving to get my daughter from school and then I'll there right after that to pick it up."
"Ok, great, just call our office first so we can get it ready."
Sigh.
Maybe it's me.
"Hello, you have reached the offices of Kulkarni and Mahahlalala. Press 1 for Mahahlalala and 2 for Kulkarni"
(I press 2)
"Hello, if you want to schedule an appointment press 1, if you want to refill a prescription, press 2, if you want to check on lab results, press 3, if you want to make a payment, press 4"
(a few moment of panic ensued because I didn't recognize anything I wanted to do. I decide to go with "lab results".
"Hello? This is Chessiegirl, calling about my daughter, Loopy Lynn. I was sent a lab slip to have a fasting blood sugar drawn on her and I have lost it and wanted to know if I could come in and get another one."
"What?"
"I need a new lab slip for my daughter, Loopy Lynn. Can I come by and pick up another one?"
"You can just drop by the office and get one. Why are you calling?"
"Well, I wasn't sure if I had to call ahead of time. Sometimes doctors like you to do that."
"Yes, you should call first. When are you coming?"
"Today at 3:30 or so, it's 2:30 right now."
"Ok, when you are ready to pick it up, just call ahead and we'll get it ready for you."
"Uh, I'm going to pick it up in an hour."
"That's fine, just call ahead. Call the office ahead of time and we'll get it ready for you."
"I'm leaving to get my daughter from school and then I'll there right after that to pick it up."
"Ok, great, just call our office first so we can get it ready."
Sigh.
Maybe it's me.