May 24, 2004 18:29
Surprise, surprise. Comcast fucked up once again.
Comcast just plain didn't show up today. No calls, no nothin'. They were supposed to come between 9-1 and didn't show up. I called close to 2 o'clock and they were like oh the technician is sick today. Why didn't they at least call us and let us know? The rep said she was gonna call back in ten minutes to see if she could get someone else to come out. She never called.
I called back at 5 pm and the rep had left for the day. The lady I ended up speaking with said that the appointment was rescheduled for tomorrow (thanks for telling us. they would have hypothetically showed up and no one would have been home). Then she was trying to see what she could do to figure this out, and she hung up on me after I was on hold for ten minutes. I called right back and the woman I spoke with this time not only wasn't helpful or apologetic but actually took off a credit (the very little they did offer us last week) that we were supposed to get. Now I'm fuming mad. And now not only are we not getting service today or tomorrow, we have to wait until Thursday. That is, if they actually show up, have their shit together, hook up all three tv's, or don't yell or cuss at us.
And why isn't MySpace working properly?! BAHHHHH. At least I'm not paying for that service so I'm not that pissed about that.
I called DirecTV to try to order. They are cheaper and seem like they have their shit together a lot better than fucking Comcast. But turns out my apartment complex doesn't allow us to have it. Grrr.
I'd much rather not even have fucking cable if this is all the shit you have to go through for this. It's a waste of money anyways. And I don't want to give Comcast my money or my business after all of this. But Cait really really wants cable. Well if they are in fact going to ever get their shit together, I want like five years of free service, a letter of apology, and throw in some lollipops and balloons while they're at it.