Dear Requester of Technical Support,

[chaosqueen42]

If you would like help from the technical person in your office, consider asking the question you actually want answered. For example, if you ask a question like, "Is there some reason my [application] isn't working?", the technical answer is, "Well, yes, probably". Did that help you?

Didn't you mean to say, "I am having trouble with [application]. Would you please come and fix it?"

This has happened to me twice in the last two days....