um... coulda told ya so
Two weeks ago I posted this: As for my "real" job... The past few weeks have had a couple of interesting twists and turns, including insufficient preparation for a big change which is (re)scheduled for tomorrow. I'm avoiding "day 1" because I've already finished my 40 hours for this week, so I get to take Friday off for a 4-day weekend. (No, this isn't standard, or wasn't until the past few weeks. Call it one of the interesting twists & turns.) So instead of dealing with the chaos tomorrow, I'll just get to hear all about on Tuesday, assuming they don't postpone the big change yet again.
So the big change - switching from the software system we've been using for a few years to a new one - happened as scheduled on Friday. Sort of...
Apparently not much happened on Friday as the old system was unaccessible and no one knew how to get anything done in the new system (not an exaggeration: not one department could function properly using the new system). That continued on Tuesday, with promises of additional training. On Wednesday we had access to the old system (but only for looking at information) and a bunch of additional training (including being told to use things that our version of the new software doesn't have). Thursday was the same... until partway through the day when we were told to go back to using the old system. "Yay!" (It sounds like they're still planning to have us change to the new system at some point, but hopefully this time they'll listen to the people who will have to use it and make sure it will work as needed before telling us to switch.)
It's a week later and we're still dealing with the backlog, but the attempted software switch isn't the only reason for that. In a case of "perfect" timing, we got a bunch of new contracts (some of them large) during the failed changeover. So instead of a slow semi-holiday week (which they were probably expecting with July 1), the company had a super-busy week when we were least able to deal with it. *sigh*
So the big change - switching from the software system we've been using for a few years to a new one - happened as scheduled on Friday. Sort of...
Apparently not much happened on Friday as the old system was unaccessible and no one knew how to get anything done in the new system (not an exaggeration: not one department could function properly using the new system). That continued on Tuesday, with promises of additional training. On Wednesday we had access to the old system (but only for looking at information) and a bunch of additional training (including being told to use things that our version of the new software doesn't have). Thursday was the same... until partway through the day when we were told to go back to using the old system. "Yay!" (It sounds like they're still planning to have us change to the new system at some point, but hopefully this time they'll listen to the people who will have to use it and make sure it will work as needed before telling us to switch.)
It's a week later and we're still dealing with the backlog, but the attempted software switch isn't the only reason for that. In a case of "perfect" timing, we got a bunch of new contracts (some of them large) during the failed changeover. So instead of a slow semi-holiday week (which they were probably expecting with July 1), the company had a super-busy week when we were least able to deal with it. *sigh*