Good Old Verizon
We support a law firm that is now on Day 7 without an internet connection. Verizon doesn't seem to be able to find the problem, or call us back, or do anything useful really. Apparently they've been testing the line this entire time. Their "TOP" tier customer service still puts you on hold for 20+ minutes before you talk to someone. Man do they suck.
Thankfully we have managed to run their mail server and give them minimal internet access using two cellular cards. Also, they signed contracts to move over to a fiber connection with Cogent yesterday, who I know and love. So now it's just a race to see if Cogent can install a fiber line quicker than Verizon can fix a crappy DSL. Even with the six day head start, I think Verizon is going to lose.
Thankfully we have managed to run their mail server and give them minimal internet access using two cellular cards. Also, they signed contracts to move over to a fiber connection with Cogent yesterday, who I know and love. So now it's just a race to see if Cogent can install a fiber line quicker than Verizon can fix a crappy DSL. Even with the six day head start, I think Verizon is going to lose.