Technically difficulties and I probably worried Wish a bit.
Okay, for those unfamiliar with Wish.com. You log in, can order, and view where and when your purchases will arrive. You have 14 days after scheduled delivery date to request a refund if your purchase hasn't arrived.
Currently, they've locked me out of the site so I can't request a refund the usual way. But, I may have a backdoor so to speak, assuming they respect it. I've been telling them again and again I can't log in. Their response has been "just push the button". So whenever I get a notification in my email regarding a purchase (comes with a picture of it) I know it's either a "Your package has arrived today, Yay!" or a "Did you even get this package?" So I may be unable to login to identify which it is but I can email them the customer complaint email route. Example: "My email says has a question regarding the dog bank I ordered. Since I didn't receive it and I still can't login to your site, I want a refund for it." I've done this 3 times so far this week. And I also contacted my credit card company regarding disputing purchases and I also had them reissue me a new card. If wish.com was wanting to keep stringing me along this was a wake up call for them. Not long after I'd done this I got a new email from them saying that they are "trying to figure out the technical problem and maybe I should uninstall my app and turn off and on my mobile device". Heh. I told them I didn't have the app (I'm on my computer.)
And so my mobile device has nothing to do with it.
If they managed to figure it out I doubt I'd go back. I'm still waiting on purchases that didn't arrive so we shall see.
Currently, they've locked me out of the site so I can't request a refund the usual way. But, I may have a backdoor so to speak, assuming they respect it. I've been telling them again and again I can't log in. Their response has been "just push the button". So whenever I get a notification in my email regarding a purchase (comes with a picture of it) I know it's either a "Your package has arrived today, Yay!" or a "Did you even get this package?" So I may be unable to login to identify which it is but I can email them the customer complaint email route. Example: "My email says has a question regarding the dog bank I ordered. Since I didn't receive it and I still can't login to your site, I want a refund for it." I've done this 3 times so far this week. And I also contacted my credit card company regarding disputing purchases and I also had them reissue me a new card. If wish.com was wanting to keep stringing me along this was a wake up call for them. Not long after I'd done this I got a new email from them saying that they are "trying to figure out the technical problem and maybe I should uninstall my app and turn off and on my mobile device". Heh. I told them I didn't have the app (I'm on my computer.)
And so my mobile device has nothing to do with it.
If they managed to figure it out I doubt I'd go back. I'm still waiting on purchases that didn't arrive so we shall see.