why do companies make life so difficult
I feel that I have to enshrine this tussle in my journal somehow so that I can come back to it in later days to admire my self-control.
T-Mobile is fucking useless. I could say more, but I'll leave it at that and let the below explain why ( Read more... )
T-Mobile is fucking useless. I could say more, but I'll leave it at that and let the below explain why ( Read more... )
The customer service operator if they have an accent is usually, if not always, Indian. Unless you're calling a medical office, then they are usually Hispanic.
And... I understand your pain. My parents can't speak English v well, so I end up talking to the reps for them, and there are a billion "security" things to go through before I can get things done, which is all good and well, but it's tedious and they aren't very efficient during and/or after either.
I feel I should mention, T-Mobile is one of the worst providers I've ever had the misfortune of coming across. If you can, I would suggest ditching them completely. However, they do happen to be one of the more affordable, so I can't offer any cheap alternatives.
If you want my advice (you may not, but just in case), in my experience, Verizon has the most reliable network (least tangible problems; customer service is usually average--I haven't had any difficult problems yet), but is also the priciest. AT&T is a popular provider. IN MY EXPERIENCE, their INTERNET customer service is THE MOST IRRITATING I have ever had the displeasure of interacting with, but I cannot say anything about their mobile dep't.
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