If it were me? I would change vets. Why.. mostly because our cat is the only "child" we will have and I tend to go from sane, super organized I got this shit covered person to crazy OMG I can't deal with this whenever he is sick (which happened a lot last year) and without the vet I have now I would have had a much harder time.
Beyond doing her "job" and doing it well - she has the best "cat-side manner" with both animals and people. She just makes a bad situation better - can't really explain it. She called me after each visit to the specialist (another vet), even after that vet had called me, to make sure I understood them, if I had any other questions etc. She even called in the middle of a 2 weeks period when nothing was to happen just to see how I was doing. She has an email address you can email anytime with any question and she or the tech will answer it within a few hours no matter what day or time. She doesn't even charge for it. She makes EVERY appointment go for half an hour, even if it's a follow up and everyone ends up just playing with kitty for 20 mins of the time (and her charge is on par with other vets in the area for a standard appointment). I guess what I would say is if it were your or your child's pcp would you be still seeing them? If we have to change states again I will be so upset to loose her :( As for condolence cards - I think it's a given that they are sent out (I know I'm going on about mine again but she sent a friend one recently and then one came from Cornell (I think) saying a donation had been made by her in her cats name. Maybe they don't mean much to some people but I think those that it does outweighs those who are "meh" about it.
At the end of the day if you feel a bit off about the place now, you could always try somewhere else and go back if that didn't work out. It's not like they would turn you away..
thanks... this is good advice. "cat side manner" is so important and you have to feel confident with any medical professional in the practice, from the vet to the tech (and the doctor to the nurse to the nurses aide)
Beyond doing her "job" and doing it well - she has the best "cat-side manner" with both animals and people. She just makes a bad situation better - can't really explain it. She called me after each visit to the specialist (another vet), even after that vet had called me, to make sure I understood them, if I had any other questions etc. She even called in the middle of a 2 weeks period when nothing was to happen just to see how I was doing. She has an email address you can email anytime with any question and she or the tech will answer it within a few hours no matter what day or time. She doesn't even charge for it. She makes EVERY appointment go for half an hour, even if it's a follow up and everyone ends up just playing with kitty for 20 mins of the time (and her charge is on par with other vets in the area for a standard appointment). I guess what I would say is if it were your or your child's pcp would you be still seeing them? If we have to change states again I will be so upset to loose her :( As for condolence cards - I think it's a given that they are sent out (I know I'm going on about mine again but she sent a friend one recently and then one came from Cornell (I think) saying a donation had been made by her in her cats name. Maybe they don't mean much to some people but I think those that it does outweighs those who are "meh" about it.
At the end of the day if you feel a bit off about the place now, you could always try somewhere else and go back if that didn't work out. It's not like they would turn you away..
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