I hate getting told off via text message, email, or note. My boss at PP used to leave horribly narky emails and letters and notes for us, and I've worked with several managers and colleagues who have used that tactic to communicate displeasure or similar negative emotions toward my work or actions. The worst parts really are that you can't defend yourself, the tone is uncertain and when writing things down, people are tempted to get carried away and ranty.
Turns out that most of the time, if you just spea to people, you might find out;
- You are missing a key piece of information about the situation
- The task has been done already and you haven't checked yet
- Your employee/colleague has been waiting on information from you
- Things are resolved within seconds or minutes rather than hours, days etc.
- Simple talks rather than complicated, passive-aggressive correspondence, don't generally make people cry.
Jerks.