FedEx staffed by Morons
I needed to ship a package to Canada so I went to a FedEx center. I am the only customer there. The conversation goes like this:
Do you have Ground Service to Canada?
Yes.
I'd like to ship this box 5 day ground to Canada.
Do you have a label already prepared?
No.
Sorry we can't help you.
What are those over there (pointing to labels)?
Those are labels, but you have to fill them out on the internet.
Why do you have labels here then?
Those are for domestic, you need international.
What about the labels that say International? Can you just create one using one of your 5 computers, seeing how busy you are and all?
No. You have to fill one out and come back.
If I leave and fill one out and come back can you ship this to Canada?
No. We don't have ground pickup on Saturdays. You have to go to Venecia (pointing out the window). Maybe they can help you.
There is no such road or city location called Venecia that I can find on FedEx's web site.
This isn't really a customer service center is it? (Do you have any Camembert?)
So I leave the customer service center and drive to a FedExKinko's center just to ask the price for shipping by air.
Can you tell me how much it will cost to send a package to Toronto? It weight 6 lbs. 12 oz. and the size is 24x24x5 inches.
Do you know the zip code for Toronto?
No, not offhand. Can't you look it up? (I don't want to walk out to my car and get the postal code).
No we have no way of doing that.
Your kidding right? You mean you are a shipping center but you have no way to look up zip codes? OK. Does your sister by any chance work at the FedEx customer service center on Kerner street?
Do you have Ground Service to Canada?
Yes.
I'd like to ship this box 5 day ground to Canada.
Do you have a label already prepared?
No.
Sorry we can't help you.
What are those over there (pointing to labels)?
Those are labels, but you have to fill them out on the internet.
Why do you have labels here then?
Those are for domestic, you need international.
What about the labels that say International? Can you just create one using one of your 5 computers, seeing how busy you are and all?
No. You have to fill one out and come back.
If I leave and fill one out and come back can you ship this to Canada?
No. We don't have ground pickup on Saturdays. You have to go to Venecia (pointing out the window). Maybe they can help you.
There is no such road or city location called Venecia that I can find on FedEx's web site.
This isn't really a customer service center is it? (Do you have any Camembert?)
So I leave the customer service center and drive to a FedExKinko's center just to ask the price for shipping by air.
Can you tell me how much it will cost to send a package to Toronto? It weight 6 lbs. 12 oz. and the size is 24x24x5 inches.
Do you know the zip code for Toronto?
No, not offhand. Can't you look it up? (I don't want to walk out to my car and get the postal code).
No we have no way of doing that.
Your kidding right? You mean you are a shipping center but you have no way to look up zip codes? OK. Does your sister by any chance work at the FedEx customer service center on Kerner street?