Dear Time Warner Cable...
All I want is cable hooked up in my room. There is an outlet here so I would assume that it wouldn't be that hard to, ya know, make it work. So the lovely owner of the lovely house that I have just moved in to made a lovely call and Time Warner said they would send someone out Wednesday between 10 and noon. Lovely!
Wednesday at 9am two guys - I like to call them Frick and Frack - show up in an unmarked van and say they are with Time Warner. So I let them in. Upon reflection I think they may have actually been mentally challenged people who escaped from a home for special people and stole the special people van. Because Frick and Frack didn't know where the cable box was. And then after wandering around like drunk pigeons they found the cable box but couldn't find the right wire that went to the cable outlet in my room. So they said they'd call a supervisor and he would come out Thursday between 10am and noon.
Thursday, no one showed up. So I called the "Dispatch" which is a lovely little confused girl named Anna. Anna said that Frick and Frack didn't put in the supervisor request until that morning and so a supervisor would not make it out. Okay, Time Warner, I understand that accidents/mistakes/errors/incompetency happens. Especially when you have to fail an IQ test in order to get hired by you. So fine. I'm okay. I say "can we set a time for them to come tomorrow?" and Time Warner's littel confused employee Anna says yes. We agree on 10am to noon Friday.
At 11am, I call Anna to reconfirm because..... well..... you're an idiot Time Warner, and idiots need to be checked up on. So then Anna says she will confirm what time the supervisor will be there and get back to me. Supervisor calls me directly moments later to say no one told him he had to be here by noon and yeah, he'd get there some time today but noon was impossible. So I tell Mr. Supervisor that unfortunately for 2 days now I have moved plans around to be here at 10 to noon and have stuff to do in the afternoon that I can't get out of. (And I actually do, no lie, have stuff to do. Important stuff that makes money that I can use to pay my cable bil).
I call Anna back and ask if Time Warner knows that this is how the people that work for them are treating their customers? Anna says that the supervisor knew when he and to be there and he's lying. I politely tell dear anna, that I'm not really concerned with the Junior High "she said/he said" game they obviously play in their office and that I would just call Time Warner and ask them to explain how this is "customer service" because I am confused. I ask her if Time Warner knows that she and the supervisor think that "customer service" is to not give the customer any kind of service at all.
Well, then dear Anna seemed to get less confused and less junior high about the whole thing. She said she would take care of things and that I didn't have to call her boss and she said she would have a guy here by noon.
12:05 and Mr. Supervisor shows up. He's actually a very nice guy and way more intelligent than Frick and Frack - or Anna for that matter.
But yet he still can't make the cable work in my room. Aparently the cable cord/outlet goes nowhere. The wire they need to hook up fell back into the wall when someone did renovations or something and they can no longer access it and therefore can't hook it up without drilling holes in the wall.
I can't have cable.
The universe has officially and unequivocally completely cockblocked my attempts to hang out with Gossip Girl and Supernatural and Private Practice and Grey's Anatomy and Road Rules The Island and WHY, UNIVERSE? WHY?!
Or is it just you Time Warner....? Are you against a 30-something woman lusting after Tim Riggins and Chuck Bass and Kenny from MTV Road Rules? Do you have something against cougars?????
Sigh.
No TV for me.
And yes I am fully aware that there are worse things in life - I have lived through worse things in life.
So let's talk about the positice shall we:
I am in love with the new place (even without cable) and Alice is awesomesauce personified.
Yesterday I got to hang out for 10 hours with my crush. I was helping him with a business thing and I got paid too!!! Plus, hello, crush. Unfortunately my friend Heather who helped him too thinks he might be gay. lol. God I hope not! I don't need a gay crush, I need one I could, like, make out with.
Tomorrow is Girls Night - which excites me. I love hanging out with friends.
Sunday there is talk of an art show and I want to go by my dream house since it should be having an open house.
And next Wednesday...........................drum roll......................... NEW KIDS ON THE BLOCK!!!
Squee.
So I may not have Chuck Bass or Tim Riggins but I do have Joey Joe McIntyre in my future.
Wednesday at 9am two guys - I like to call them Frick and Frack - show up in an unmarked van and say they are with Time Warner. So I let them in. Upon reflection I think they may have actually been mentally challenged people who escaped from a home for special people and stole the special people van. Because Frick and Frack didn't know where the cable box was. And then after wandering around like drunk pigeons they found the cable box but couldn't find the right wire that went to the cable outlet in my room. So they said they'd call a supervisor and he would come out Thursday between 10am and noon.
Thursday, no one showed up. So I called the "Dispatch" which is a lovely little confused girl named Anna. Anna said that Frick and Frack didn't put in the supervisor request until that morning and so a supervisor would not make it out. Okay, Time Warner, I understand that accidents/mistakes/errors/incompetency happens. Especially when you have to fail an IQ test in order to get hired by you. So fine. I'm okay. I say "can we set a time for them to come tomorrow?" and Time Warner's littel confused employee Anna says yes. We agree on 10am to noon Friday.
At 11am, I call Anna to reconfirm because..... well..... you're an idiot Time Warner, and idiots need to be checked up on. So then Anna says she will confirm what time the supervisor will be there and get back to me. Supervisor calls me directly moments later to say no one told him he had to be here by noon and yeah, he'd get there some time today but noon was impossible. So I tell Mr. Supervisor that unfortunately for 2 days now I have moved plans around to be here at 10 to noon and have stuff to do in the afternoon that I can't get out of. (And I actually do, no lie, have stuff to do. Important stuff that makes money that I can use to pay my cable bil).
I call Anna back and ask if Time Warner knows that this is how the people that work for them are treating their customers? Anna says that the supervisor knew when he and to be there and he's lying. I politely tell dear anna, that I'm not really concerned with the Junior High "she said/he said" game they obviously play in their office and that I would just call Time Warner and ask them to explain how this is "customer service" because I am confused. I ask her if Time Warner knows that she and the supervisor think that "customer service" is to not give the customer any kind of service at all.
Well, then dear Anna seemed to get less confused and less junior high about the whole thing. She said she would take care of things and that I didn't have to call her boss and she said she would have a guy here by noon.
12:05 and Mr. Supervisor shows up. He's actually a very nice guy and way more intelligent than Frick and Frack - or Anna for that matter.
But yet he still can't make the cable work in my room. Aparently the cable cord/outlet goes nowhere. The wire they need to hook up fell back into the wall when someone did renovations or something and they can no longer access it and therefore can't hook it up without drilling holes in the wall.
I can't have cable.
The universe has officially and unequivocally completely cockblocked my attempts to hang out with Gossip Girl and Supernatural and Private Practice and Grey's Anatomy and Road Rules The Island and WHY, UNIVERSE? WHY?!
Or is it just you Time Warner....? Are you against a 30-something woman lusting after Tim Riggins and Chuck Bass and Kenny from MTV Road Rules? Do you have something against cougars?????
Sigh.
No TV for me.
And yes I am fully aware that there are worse things in life - I have lived through worse things in life.
So let's talk about the positice shall we:
I am in love with the new place (even without cable) and Alice is awesomesauce personified.
Yesterday I got to hang out for 10 hours with my crush. I was helping him with a business thing and I got paid too!!! Plus, hello, crush. Unfortunately my friend Heather who helped him too thinks he might be gay. lol. God I hope not! I don't need a gay crush, I need one I could, like, make out with.
Tomorrow is Girls Night - which excites me. I love hanging out with friends.
Sunday there is talk of an art show and I want to go by my dream house since it should be having an open house.
And next Wednesday...........................drum roll......................... NEW KIDS ON THE BLOCK!!!
Squee.
So I may not have Chuck Bass or Tim Riggins but I do have Joey Joe McIntyre in my future.