Rules for being a respectful patron (at Lacey's box office) (in no particular order)
1. If I don't smile, it has nothing to do with you. Don't start with me. You will not win.
2. Don't stick your hands in my box. I don't care how hot it is outside, I don't care if the wind is blowing your money away, this is my workspace you're getting dirty.
3. Don't let your kids push back the plastic barrier on the other service window. If they do, all that nice cold air you're pushing your hands in to feel will go away.
4. If you just told me what you want and I haven't even told you how much it is yet, don't push your money at me.
5. And don't stand there and keep giving your money little shoves toward me. I'll take it when I'm fucking well ready.
6. Don't tell me it's a debit card. Do you see a debit card syatem anywhere? I'm in a glass box, you can see everything!
7. Don't tell me how to do my job. I've been working here longer than a good number of the employees, and I can guarantee I've worked here longer than you.
8. If I've been standing there getting ready for five minutes and you've been standing there watching me for those five minutes, when I move the plastic barrier and greet you, PLEASE don't ask me if I'm "Ready for [you] now."
9. If I say "I can help someone over here," don't ignore me, then look over five seconds later and mouth "Are you open?"
10. DON'T TOUCH THE GLASS. If I'm stuck in a glass box for 8 hours, I don't want to have to see your hand printor your greasy forehead print the whole fucking time. Or any length of time. Ever.
11. Stop calling me "ma'am." You can stop calling me "sir," too, for that matter. Respecting the customer service employees is one thing, that's taking it a bit far.
12. Don't call me by my name. I don't care if it's on my nametag, we haven't been introduced. Ergo, you calling me by my name is rude. And creepy.
13. Don't waste my time by asking for tickets to a movie we don't have, to a showtime that doesn't exist, or a show that sold out. All of which you could find out by looking up.
14. Stop paying for one $4 ticket with a twenty dollar bill.
15. You can talk all you want. But I won't hear a word you're saying because the microphone doesn't pick up jack until I speak.
16. If you start knocking on the glass because I go in the back to get my change, that's rude.
17. If my back's turned and I don't see you walk up and you make some loud noise and startle me -- especially if I'm standing on the stool and nearly fall off -- it's customary to, oh, I don't know, apologize?
There are more, I know there are. These are just the ones I remembered today.
We had the most awesome birds up at the theatre this summer. They would walk all over infront of the box office with their mouths open, and if one of them found a piece of popcorn, they'd have a vicious fight over it.
I went through a phase where anytime Holly played FFVII, I would call the characters by different names. It started with a game where she walked away and had me play so I renamed Tifa "Knockers." I was still playing when Aerith introduced herself, so she just bacme "Bitch." Holly'll still call them by those names when she starts a new game. But who cares about those 3? The point is that everytime I saw Vincent, I would refer to him as "Vinchenzo." Then Wendy got a huge stuffed wolf who picked up the same name. Everytime she called him by the name she gave him , I would pretend not to know who she was talking about. So the wolf became Vinchenzo. The more interesting variation on the Vinchenzo saga is Libby. At least, that's what Wendy called the poor thing. Now it's The Dread Pirate Roberts. I can't believe she still puts up with me.
Don't you hate it when there's a brand new Sharpie for everyone to use and somebody comes along and writes hard with the tip?
Today: A Neverending Battle
Today an average looking young man held a door for two old ladies. It was sweet to watch.
A customer asked me if The Brothers Grimm was animated. I said, "No, it's live action." She thought I meant it was an action movie and didn't really let me explain. >_<
A customer walked up with a couple of friends. I greeted him, he said hello. He asked for two student tickets to -- and he asked for just a moment, turned to his friends and began speaking softly in another language. If I'd been able to hear better, I might have a better idea what it was. When they'd finish a couple seconds later, he turned back to me, apologized, and asked for The Cave. When I checked his ID for his card, he showed me his license and said, "That's me without the smile." This customer was awesome. He was polite. He apologized because he believed he had been rude (I thought no such thing). He was funny. And he had an awesome accent, which just makes everything better.
A guy came with his lover to see The Brothers Grimm, pays with a card with his picture on it. I put my thumb by the picture and hold it up to check it against his face. As I turn to run it through the reader, he pushes his sunglasses up on top of his head, tells me he just got a haircut and asks to be complimented. I crack a smile as I look and tell him it's short. His lover laughs and he responds, "i'm thirty. It's grey."
Sidenote: We get such characters at the theatre during the week.
We now return you to "The Neverending Battle."
I was a model employee today. I came in early because I realised Tuesday morning they'd scheduled me later than they should have. I let them switch me to box because they'd scheduled her 15 minutes after we'd opened. I worked in the box all day. And I stayed late because my replacement was having car trouble.
I watched a bit of the US Open on USA. I was watching their long clip of last night's Agassi-Blake match when I'd had enough. I walked down the stairs and announced it was odd watching tennis where they're speaking English without Japanese accents. Holly looked at me and told me I needed to go away. Right now.
Mom wouldn't let me go see the last show of Charlie and the Chocolate Factory. It's only playing ONCE, at 9.50, Mom! And it's gone tomorrow! You've seen it. And you can't go out after dark. :P
Then I found Karl and asked him if I found sheet music to a song, would he play it for me sometime? And he said yes. Now he's off practicing Gackt's "Blue," as far as I know. I hope. (He's probably doing homework.) So it's looking up.
AAAAAAAAAnd Livejournal sucks for not having "better" as a mood.
2. Don't stick your hands in my box. I don't care how hot it is outside, I don't care if the wind is blowing your money away, this is my workspace you're getting dirty.
3. Don't let your kids push back the plastic barrier on the other service window. If they do, all that nice cold air you're pushing your hands in to feel will go away.
4. If you just told me what you want and I haven't even told you how much it is yet, don't push your money at me.
5. And don't stand there and keep giving your money little shoves toward me. I'll take it when I'm fucking well ready.
6. Don't tell me it's a debit card. Do you see a debit card syatem anywhere? I'm in a glass box, you can see everything!
7. Don't tell me how to do my job. I've been working here longer than a good number of the employees, and I can guarantee I've worked here longer than you.
8. If I've been standing there getting ready for five minutes and you've been standing there watching me for those five minutes, when I move the plastic barrier and greet you, PLEASE don't ask me if I'm "Ready for [you] now."
9. If I say "I can help someone over here," don't ignore me, then look over five seconds later and mouth "Are you open?"
10. DON'T TOUCH THE GLASS. If I'm stuck in a glass box for 8 hours, I don't want to have to see your hand printor your greasy forehead print the whole fucking time. Or any length of time. Ever.
11. Stop calling me "ma'am." You can stop calling me "sir," too, for that matter. Respecting the customer service employees is one thing, that's taking it a bit far.
12. Don't call me by my name. I don't care if it's on my nametag, we haven't been introduced. Ergo, you calling me by my name is rude. And creepy.
13. Don't waste my time by asking for tickets to a movie we don't have, to a showtime that doesn't exist, or a show that sold out. All of which you could find out by looking up.
14. Stop paying for one $4 ticket with a twenty dollar bill.
15. You can talk all you want. But I won't hear a word you're saying because the microphone doesn't pick up jack until I speak.
16. If you start knocking on the glass because I go in the back to get my change, that's rude.
17. If my back's turned and I don't see you walk up and you make some loud noise and startle me -- especially if I'm standing on the stool and nearly fall off -- it's customary to, oh, I don't know, apologize?
There are more, I know there are. These are just the ones I remembered today.
We had the most awesome birds up at the theatre this summer. They would walk all over infront of the box office with their mouths open, and if one of them found a piece of popcorn, they'd have a vicious fight over it.
I went through a phase where anytime Holly played FFVII, I would call the characters by different names. It started with a game where she walked away and had me play so I renamed Tifa "Knockers." I was still playing when Aerith introduced herself, so she just bacme "Bitch." Holly'll still call them by those names when she starts a new game. But who cares about those 3? The point is that everytime I saw Vincent, I would refer to him as "Vinchenzo." Then Wendy got a huge stuffed wolf who picked up the same name. Everytime she called him by the name she gave him , I would pretend not to know who she was talking about. So the wolf became Vinchenzo. The more interesting variation on the Vinchenzo saga is Libby. At least, that's what Wendy called the poor thing. Now it's The Dread Pirate Roberts. I can't believe she still puts up with me.
Don't you hate it when there's a brand new Sharpie for everyone to use and somebody comes along and writes hard with the tip?
Today: A Neverending Battle
Today an average looking young man held a door for two old ladies. It was sweet to watch.
A customer asked me if The Brothers Grimm was animated. I said, "No, it's live action." She thought I meant it was an action movie and didn't really let me explain. >_<
A customer walked up with a couple of friends. I greeted him, he said hello. He asked for two student tickets to -- and he asked for just a moment, turned to his friends and began speaking softly in another language. If I'd been able to hear better, I might have a better idea what it was. When they'd finish a couple seconds later, he turned back to me, apologized, and asked for The Cave. When I checked his ID for his card, he showed me his license and said, "That's me without the smile." This customer was awesome. He was polite. He apologized because he believed he had been rude (I thought no such thing). He was funny. And he had an awesome accent, which just makes everything better.
A guy came with his lover to see The Brothers Grimm, pays with a card with his picture on it. I put my thumb by the picture and hold it up to check it against his face. As I turn to run it through the reader, he pushes his sunglasses up on top of his head, tells me he just got a haircut and asks to be complimented. I crack a smile as I look and tell him it's short. His lover laughs and he responds, "i'm thirty. It's grey."
Sidenote: We get such characters at the theatre during the week.
We now return you to "The Neverending Battle."
I was a model employee today. I came in early because I realised Tuesday morning they'd scheduled me later than they should have. I let them switch me to box because they'd scheduled her 15 minutes after we'd opened. I worked in the box all day. And I stayed late because my replacement was having car trouble.
I watched a bit of the US Open on USA. I was watching their long clip of last night's Agassi-Blake match when I'd had enough. I walked down the stairs and announced it was odd watching tennis where they're speaking English without Japanese accents. Holly looked at me and told me I needed to go away. Right now.
Mom wouldn't let me go see the last show of Charlie and the Chocolate Factory. It's only playing ONCE, at 9.50, Mom! And it's gone tomorrow! You've seen it. And you can't go out after dark. :P
Then I found Karl and asked him if I found sheet music to a song, would he play it for me sometime? And he said yes. Now he's off practicing Gackt's "Blue," as far as I know. I hope. (He's probably doing homework.) So it's looking up.
AAAAAAAAAnd Livejournal sucks for not having "better" as a mood.