hey dummy

Feb 25, 2009 22:04

(this is just a reminder so i can drill this idiot when i get on the phone with her tomorrow). basically just a template. i won't be as mean but i'm sure every point will be met.

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[i]dear FAE miss Angela,[/i]

you have to do a better job of communicating. . you went to Milpitas more than two weeks ago and i do not have your thoughts. i gave you four seperate tech categories to discuss and i don't know what you found out in person more than what i've been able to find out on the phone. i sent you a lead at Santa Rosa Christian which could be a giant laptop and/or 1:1 opportunity and you did not get back to me; we can do 300 laptops and accessories but we are not working on this?!?! Lodi Unifed i was in the dark until i needed to race aroudn for 1.5 weeks and create a proposal on my own that is being put off until 2010. i had no idea what is going on there until the very back end of the opportunity.

we need to be in communication from the very beginning, not the end. please get on your laptop and on your cell phone and start communicating. (i am sure i am not the only one on our team who feels this way).if you don't think an opportunity is good, that's fine. call me or write me and tell me why. and i'll tell you why i think it is. and we'll take it from there.

we HAVE to communicate better. you have to follow up on meetings and tell me what you know or there is no point in me trying to get you out to my customers. i'm not sure but i seem to realize from some meeting that it is your JOB to write up follow-ups for customer visits, and give notes about vendor interactions. i realize that you were never an inside AM, but i would suggest you and Dan have a coffee and let him fill your mind with things that we people in chicago need to know. i am not the only one who thinks Dan is doing a better FAE job than you. i am not saying this to be mean, i am saying this because when i see an opportunity for you to go visit, it's because there is money that we can BOTH make. perhaps you are working on multiple hundred 100,000 deals but if you don't tap into accounts, you are not going to expand those accounts and thus make more money.

i don't know what company you came from but as i said you were not and inside AM for. we see FAE presence as an EXTREME value add for our customers. if you actually go on a visit, it is imperative that we know what happened, what leads you discovered, and what i need to do in order to make those leads more probable on my end.

i realize that you have been in sales much longer than myself and that when i started calling you i was a jackass LOS 5 person but i've been here 1.5 years and now i know how we have to work together, and i know how we have to fix it.

again, i am not trying to be mean or anything. i just seem to think that you get caught up in bigger deals while disregarding deals that will lead to bigger deals.

i guarantee that if i told dan to go visit Monte VIsta because they are looking to go campus-wide wireless and that i've already positioned Aruba and the customer is interested, Dan would have been there in a heartbeat. again, i realize Dan has been inside and is probably trying to get his foot in the door in his patch, but that was not an opportunity to balk on and we lost it. i would take a registered $200k opp before any order for 7 projectors. these giant orders only will happen in your patch if we communicate.

the point is we HAVE to communicate better. we have a bunch of accounts in similar areas and we are only leaving money on the table by not functioning well together.

please understand that this is just business, and that i can make money using yourself as a resource. you can make money as well so this is just a tip on how you can better work with the inside chicago people, not only myself. i believe if you take my advice you will take you will make yourself more money, our team members more money, our manager more money, our director more money, and our company more money. for fucks sake get your cell phone fixed!

strawberrily dingleberries

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