Livejournal deletion scandal

May 31, 2007 09:41

Since there were first database maintenance issues with posting responses to Barak Berkowitz's front page explanation of the recent livejournal clusterfuck, and now it's saying that the entry cannot allow further comments, I wanted to post my response somewhere so it goes on the record. (And I have no doubt Mr. Berkowitz's livejournal mailbox has long since been abandoned, if it hasn't in fact shorted out from the strain of incoming e-mails.) Reproduced in its entirety except for my real name in the signature:

In the future, I would advise you to think FIRST of your actual clients and customers, to whom you have a responsibility, before taking radical action based on the complaints of outside persons or agencies. Much of this furor could have been avoided if you'd bothered to open a discussion with the livejournal clients at large about community standards rather than unilaterally deleting journals, without announcement or explanation, and not waited several days to inform that body of clients about what you're doing.

You've thrown away my trust, and you are going to have to work VERY hard to earn it back. I hope you're up to the task. And willing to bother trying in the first place.

bruinsfan
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