Yarn Story cont'd
You may remember, Dear Reader, I mentioned getting some King Cole Magnum chunky yarn and knitting a cardigan from it? Within two weeks of wearing it was pilling like nobody's business. I pulled off the pills but they kept forming. I contacted King Cole and informed them. They said to return the garment to my supplier for examination - like I'm going to all this trouble cos I'm lieing! About two weeks ago, at King Cole's request, I returned the cardigan to my suppliers, Wool Warehouse, for examination.
Wool Warehouse have a really good customer service attitude. They carry a wide range of (branded) yarns, get orders in the post promptly, have free postage on orders over £25 and have recently taken to sending out orders in draw-string organza bags, which do very nicely as project bags - being organza means you can see what project they contain without having to open them.
Anyhew, yesterday I received an email from Wool Warehouse
We have recently received your returned cardigan to us knitted in King Cole Magnum Chunky Multi. We have been in touch with King Cole directly with your concerns and they were shocked by the state of your cardigan after not that much use. Unfortunatly Magnum Chunky Multi has now been discontinued.
We have issued a full refund for the cost of the yarn - £31.50 back to the card you originally paid with and we would be willing to send you a further 9 balls of a yarn of your choice. Please let me know what you would like and we can have this sent along with your cardigan.
Please let me know if you have any further questions.
Which I thought was really nice of them. I had a shufti and chose some Cascade 220 Quattro in shade Aruba (1955), which should be sufficient to make most of a cardigan for me. I'll either buy another ball or some toning wool and do some patterning somewhere on it. WW says they'll be putting it in the post on Monday. w00t! for Real Customer Service! Though it might have been nice to have had a yarn which wasn't so rough in the first place! Guess the moral of that story is to stick with High(er) Quality yarns and use something with a higher wool content for jumpers etc.
Meanwhile it looks as if the Chinese authorities have finally (after three months!) gotten fed up with the protesters in Hong Kong. They've started removing barricades and arresting protesters. The number of protesters had diminished considerably since the original acts back in late September and early October, however various protesters have said that they "will be back". The Umbrella Protest may be being shut down by the Chinese government but, like mushrooms, it may well pop up again. We shall see. I reckon that the Chinese government has, so far, been either very forbearing towards the protesters or it has been biding its time until (Western) media had largely forgotten about the protest before it waded in to clear things up. Which do you think, Dear Reader?
And Finally - a couple of ideas for Gifts for Knitters. Sheep by Species cards - because anything with sheep is good. And a couple of gift tags, particularly for those giftees who maybe don't quite realise how much effort you've put into their gifts (and also have a sense of humour). Remember, just because a thing is Handmade doesn't mean it was cheap! Y'all have a good day now!
Wool Warehouse have a really good customer service attitude. They carry a wide range of (branded) yarns, get orders in the post promptly, have free postage on orders over £25 and have recently taken to sending out orders in draw-string organza bags, which do very nicely as project bags - being organza means you can see what project they contain without having to open them.
Anyhew, yesterday I received an email from Wool Warehouse
We have recently received your returned cardigan to us knitted in King Cole Magnum Chunky Multi. We have been in touch with King Cole directly with your concerns and they were shocked by the state of your cardigan after not that much use. Unfortunatly Magnum Chunky Multi has now been discontinued.
We have issued a full refund for the cost of the yarn - £31.50 back to the card you originally paid with and we would be willing to send you a further 9 balls of a yarn of your choice. Please let me know what you would like and we can have this sent along with your cardigan.
Please let me know if you have any further questions.
Which I thought was really nice of them. I had a shufti and chose some Cascade 220 Quattro in shade Aruba (1955), which should be sufficient to make most of a cardigan for me. I'll either buy another ball or some toning wool and do some patterning somewhere on it. WW says they'll be putting it in the post on Monday. w00t! for Real Customer Service! Though it might have been nice to have had a yarn which wasn't so rough in the first place! Guess the moral of that story is to stick with High(er) Quality yarns and use something with a higher wool content for jumpers etc.
Meanwhile it looks as if the Chinese authorities have finally (after three months!) gotten fed up with the protesters in Hong Kong. They've started removing barricades and arresting protesters. The number of protesters had diminished considerably since the original acts back in late September and early October, however various protesters have said that they "will be back". The Umbrella Protest may be being shut down by the Chinese government but, like mushrooms, it may well pop up again. We shall see. I reckon that the Chinese government has, so far, been either very forbearing towards the protesters or it has been biding its time until (Western) media had largely forgotten about the protest before it waded in to clear things up. Which do you think, Dear Reader?
And Finally - a couple of ideas for Gifts for Knitters. Sheep by Species cards - because anything with sheep is good. And a couple of gift tags, particularly for those giftees who maybe don't quite realise how much effort you've put into their gifts (and also have a sense of humour). Remember, just because a thing is Handmade doesn't mean it was cheap! Y'all have a good day now!