I like Aveeno
I love good customer service, especaily when it's from a company I like. It just reinforces their goodness.
Dear Ms. Memmel:
Thank you for contacting the Johnson & Johnson Consumer Information Center. Our company’s long-standing commitment to providing high quality products for all our consumers is the foundation of our business. Therefore, we are sorry to learn of your dissatisfaction with our Aveeno® Daily Moisturizing Lotion with Sunscreen.
Your feedback provides us with important information for our Quality Assurance department and we appreciate the time you have taken to let us know about this matter.
Compensation for this product has been sent and should reach you within two weeks.
The information you provided will enable us to continue to deliver the high quality products you should expect from Johnson & Johnson. We sincerely apologize for your experience. Thank you again for contacting us about this important matter!