I HATE the apparent stereotype that women are good receptionists and customer service reps.

May 06, 2010 11:52

This mis-fact has at least part of its roots in something someone said some years ago when telephone systems were first put into businesses, that women have the patience and basic personality type that would make them more efficient at dealing with receptionist duties than men. A man said it. I have to find that quote again to get the exact words. But apparently from that women were labelled as good phone people. And if they're wives and mothers, even "better" because they have the needed patience to deal with customers in various moods. Wrong.

I'm mentioning this because it seems at least some people think that unemployed women should, sooner or later, better sooner, apply for customer service jobs. As though being female means automatic acceptance. Wrong again. Accepting "established" assumptions is bad enough. This assumption ignores what else a woman might be qualified to do. Receptionist and customer service jobs aren't bad in themselves (in case I get yelled at), but geeze...don't use them as convenient excuses and laziness.
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