This is my first post in this community, and let's just say I am glad to have found it! It's nice to know that other people encounter the same sort of customers as my coworkers and me
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Yeah, I'm surprised about the charging, too. We don't do that either. I feel REALLY bad for you that you have to tell customers that. I bet it's hell.
As for Wicca/Religion . . . I have two great stories. So you've all heard about the wonderful remodel of my store. One of the few good things was the fact that they moved Wicca/Pagan/Metaphysics into Religion.
(This didn't happen to me, it happened to a co-worker.) Customer: "I saw that those witchcraft books are in Religion. Now, I'm not complaining, but I think you'll have people who will complain. Just so you know." Co-Worker: *stares blankly* (Co-worker is Pagan.) Manager: *steps in very quickly* "That -is- a religion." Customer: "Well, someone is going to complain."
When I heard that, I said, "I really, really hope they complain to me." I should note that I am also Pagan. Very Pagan.
Second story . . .
Customer: "Hey, I noticed that Wicca and Metaphysics is in Religion." Me: [getting ready for a complaint] "Yes." Customer: "I just wanted to say that's great. I was so happy to see that. It makes me want to shop here more. I think it's wonderful." Me: *exhales* "Well, me, too."
As for Wicca/Religion . . . I have two great stories.
So you've all heard about the wonderful remodel of my store. One of the few good things was the fact that they moved Wicca/Pagan/Metaphysics into Religion.
(This didn't happen to me, it happened to a co-worker.)
Customer: "I saw that those witchcraft books are in Religion. Now, I'm not complaining, but I think you'll have people who will complain. Just so you know."
Co-Worker: *stares blankly* (Co-worker is Pagan.)
Manager: *steps in very quickly* "That -is- a religion."
Customer: "Well, someone is going to complain."
When I heard that, I said, "I really, really hope they complain to me." I should note that I am also Pagan. Very Pagan.
Second story . . .
Customer: "Hey, I noticed that Wicca and Metaphysics is in Religion."
Me: [getting ready for a complaint] "Yes."
Customer: "I just wanted to say that's great. I was so happy to see that. It makes me want to shop here more. I think it's wonderful."
Me: *exhales* "Well, me, too."
So, I say HA to that other customer.
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