lost and found, part one

Aug 08, 2008 12:12

For several moments yesterday, I wished that I was journeyto. Airline stuff. Yucko! But then it ended up being okay that I was unseenjoy. And I thanked God for making me me.

Wednesday, 2:15 p.m. - Got a call at work from US Airways. "Yeah, we were cleaning out our upstairs area and found a bag that has your tag." Funny, because none of my four guys who are traveling right now have lost any luggage!

Wednesday, 2:45 p.m. - Finished checking around, and it appears that the bag is one that was lost on a trip to South Africa a couple of months ago. I arrange to pick it up at the airport.

Wednesday, 4:30 p.m. - The guy had expressed much interest in the work of CrossRoads, particularly how we claim to bring hope, life, and truth to those suffering with HIV/AIDS. So I write a little thank-you note and attach it to a short DVD that we produced about hope.

Wednesday, 5:30 p.m. - Took custody of the bag at the airport. It had shoes, underwear, some shirts, and no airline barcode tag. Nothing to identify when it was lost.

Thursday, 8:30 a.m. - The US Airways guy who helped me apparently has a little crush. I arrive at work to find two voicemails from him, telling me that I'm "an okay person," that I'm "really neat," and that I can call him to talk "any time." Ohhhh grief.

Thursday, 8:45 a.m. - In our department's devos, we pray for the guy's response to the DVD anyway.

Thursday, 11:20 a.m. - Got a text from a coworker who's in Europe right now. Apparently, his son borrowed luggage that had work tags on it for his summer trip to Germany on Wednesday. Yeah, guess whose bags are missing. The son's.

Thursday, 11:30 a.m. - Crap! I have to call the guy back. Be professional, Bonni, be professional.

Thursday, 1:00 p.m. - The US Airways baggage people are back from lunch, and I can talk to the guy finally. He flirts for a bit, and then informs me of a policy that, if a lost bag crosses the ocean, the airline will deliver it to its owner. But if the bag gets lost on this side of the ocean, the owner has to pay for FedEx delivery. Our bag? That will be $220, please.

Thursday, 1:05 p.m. - God, why didn't you make me like journeyto? Or maybe unblinkable? They are not scared to stand up for their rights.

Thursday, 4:30 p.m. - I've been in correspondance with the coworker, and he wants me to fight for free delivery of that bag for all I'm worth. He sends me a threatening letter that I'm to read over the phone to US Airways. It has to do with the Warsaw Convention, taking it up the chain of command, and bad stuff happening if not resolved in 24 hours. Yikes! I am so happy when nobody answers the phone at the baggage office.

Thursday, 5:15 p.m. - I've driven to the airport to take care of this in person. Thank God, the guy is gone for the day! There's a woman for me to talk with. And here it gets really, really interesting.

TO BE CONTINUED...

work, god, framework, travel, solution

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