Customers, while usually good, can be complete douche-holes

[boltvanderhuge]

So, today I was scheduled to work 8am-1:45pm. At about 1:40, when I was already late to count out my drawer to finish work and leave, this dick (named Frank) came in. He and his buddy ordered 2 coffees, and got 2 pastries. He asked for a receipt. Then he mentioned that he had been in earlier and forgotten to ask for a receipt, and "needed" that one too. It was for 2 coffees and 2 scones. The $7 were extremely important for this man to be reimbursed, or something, so he absolutely needed it. Well, the register only saves the last 8 receipts (I didn't know it kept more than 1), so we told him this. He said that he absolutely needed a receipt, and would be willing to take one from a different transaction. Sounds illegal to me. I don't know if it is, but it's still against store policy. The supervisor (who was talking to him by now) said this, explained repeatedly that we couldn't. He argued for about 15 minutes because he absolutely needed the receipt, and it was our fault he forgot to ask for it 4 hours earlier, clearly. Eventually, the supervisor wrote up a written receipt (see what I did there?) and gave it to the guy, who was thoroughly unsatisfied. Now, we can also look it up and find his receipt in the database in the computer in the back room, but this involves manually checking EVERY transaction from the day and finding the right one. We tell him we can do this, but it'll take a while, and he says he doesn't have enough time (It's already been 15 minutes of douchery from him). He finally leaves, pissed off because he's a dumbass, but thought it was our fault, and then I take out my drawer, and take it to the back room to count up and make up the deposit. He calls about the time that I walk back there, and the other supervisor somehow manages to not actually get pissed off at him on the phone while he yells at her because he's a dumbass who forgot something and won't take the blame or pay the fucking $7. She ends up agreeing to look through the database (probably over 600 transactions, easily. Friday mornings are ridiculous), mail the receipt to him, and send him a couple free beverage coupons. Why does this shit get rewarded? I'd rather the guy just not come back, ever, cause I don't want to see his face again. What a turd-head. Thanks to his dickshitting around, I ended up staying an extra 30 minutes in total, which pushed me past the point of time where I'm required to take a meal break (30 minutes) and therefore needed clearance from the supervisor to punch out, not to mention being tired as balls (like, forgetting to give people change, mislabeling cups, and just not thinking at all anyway). That guy's an ass. A big hairy "holier than thou" ass. I hope his Mercedes or BMW or whatever "look how big my penis is!" car he drives gets accidentally (or purposefully) filled with wet cement, possibly while he's in it.

Oh well. Day off tomorrow, and friends flying in. Yippee!