Sep 20, 2004 08:57
My RuneQuest website guestbook and Chaos Project are based on free services from Alxnet. For a long time they worked well. Spam came in sometimes, but it was killable.
Then recently some bastards who've been spamming my books off and on for the last couple of years attacked again. These guys are particularly obnoxious, because they put an entry in each of my books that totally hijacks them; go to my guestbook or any of the three Chaos Project books and you are instantly transferred to their porn site. I suspect their site also attempts to hijack the viewer's home page settings, etc.
Alxnet automatically emails a copy of every entry in any of my books to my main address. These include a way to delete that entry with a single click, without logging in. That's kind of convenient, although it would be nicer if there was a way to block spammers more effectively instead and save me the trouble of deleting all those spams.
So the porno spammers hit all four of my books recently. But Alxnet never sent me their entries for some reason. And when I tried to log into my Alxnet account directly, I wasn't able to; they're transitioning to a new system, requiring everyone to set up new accounts and move their old books over, so maybe that's the problem.
But I couldn't log in to my old accounts, and when I set up a new account and tried to move my books I wasn't able to - the account is "still being processed", and has been for the last four days.
I found a way around it; go to an old email for an entry that has already been deleted and click on the instant-delete link. That takes me directly to the administration page. But those pages are going to go away in a month anyway, along with ALL of my entries (thousands of them) if I can't get the new account to work.
I'm seriously considering grabbing ALL of the entries manually and setting up new books using the tools that my host, Fuitadnet, supplies. But it would be a lot of work, and I wouldn't be able to transfer my entries. I'd have to make some sort of archives, I guess.
What a pain in the ass!
runequest,
angst,
web,
webhosting,
website,
bad support,
spam