A Highly Unsatisfying Conversation

Jan 18, 2005 08:32

I posted this over in the Fuitadnet general support forum, but for no sane reason I've decided to post it here as well. The poll doesn't work, of course, but if anyone actually feels like voting, feel free to do so in comments.
Thank you for your inquiry. Please wait for a site operator to respond. You are number 1 out of 1 customer(s) ahead of you.
You are now chatting with 'Manish'
Manish: Hello
Peter Maranci: Hi. I'm checking on the status of ticket #HNT-48024-770. No account on my domain has been able to receive email for the past 24 hours.
Manish: How can i help you ?
Peter Maranci: Has there been any progress on this ticket? I cannot receive email, and I cannot open the support ticket page, so I have no other way of knowing what's going on.
Peter Maranci: I have finally received a bounce message, if that would help.
Manish: i check the ticket
Manish: we are working on that problem
Manish: when we will fix the problem we will update you via ticket
Peter Maranci: But I can't view tickets!
Manish: we are making some updates to ticket system , that's the reason you are facing problem with ticketing system
Peter Maranci: Is there any ETR? For the ticket system OR the email problem?
Manish: not sure
Peter Maranci: That's it then? Just wait?
Manish: sir as senior techs are working on that problem,that's the reason i am unable to tell you ETA
Peter Maranci: Not much I can do about that, then. Goodbye.
Manish: Bye sir

Poll
Should I have been:
A. Ruder?
B. More polite?
C. Funnier?
D. More stubborn?
E. Speaking Armenian?
F. Masturbating?
G: Other?

computer, webhosting, website, fuitadnet, humor, bad support

Previous post Next post
Up