a series of open letters

Dec 02, 2009 09:35

To Continental Airlines:
Did you really have to cancel the free same-day standby flight policy? Because you're still flying the plane, and I'm still going to get where I'm going, just 6 hours later. That whole standby thing means that I don't displace other paying passengers if there's no space. And the comment about getting tickets on Priceline meaning that you have to fly at the time you bought is a little confusing. I bought my tickets through the corporate travel agent.

To the Mobile airport food vendor:
If you sell a "Caesar salad" (lettuce with grated cheese on top), it might be nice if you also supplied a utensil called a fork. I saw the knives and spoons, but they're not nearly as useful for eating raw vegetables.

To the commuter plane pilot:
Every time you put the landing gear down, the plane dips its nose in a mildly alarming manner. It would be nice if you didn't say "We'll be on the ground shortly" just before putting the gear down. "We'll be landing shortly" would be a nice substitute.

And finally, to the person witnessing the incline:
It doesn't make us happy when you say that you wouldn't have made us call off the test if we had started earlier when you showed up about 3 hours late. Granted, the boat wasn't ready then, but you didn't know that. Also, justifying calling off the outdoor test because of rain is a bit bizarre at best. Finally, implying that I would fudge the data to make it come out in an acceptable range is insulting, even if it was thinly veiled.

As you can tell, it was a banner business trip.

PS To the voters of Switzerland:
My tourist dollars are a drop in your bucket, but I don't like to spend them in overtly racist countries. Get a grip.
Previous post Next post
Up