What I do all day (reprise)
I know I read this paragraph about 9 months ago, but I was reminded of it recently, and find it even more appropriate now:
Imagine a world where speaking or writing words can literally and directly make things happen, where getting one of those words wrong can wreak unbelievable havoc, but where with the right spell you can summon immensely powerful agencies to work your will. Imagine further that this world is administered: there is an extensive division of labour, among the magicians themselves and between the magicians and those who coordinate their activity. It’s bureaucratic, and also (therefore) chaotic, and it is full of people at desks muttering curses and writing invocations, all beavering away at a small part of the big picture. The coordinators, because they don’t understand what’s going on, are easy prey for smooth talking preachers of bizarre cults that demand arbitrary sacrifices and vanish with large amounts of money. Welcome to the IT department.
Ken Macleod, from his introduction to Charles Stross' "The Atrocity Archives"