Comments | bleedsdaylight: An Ancient Story

bleedsdaylight

An Ancient Story

Feb 25, 2007 11:00

How many pages can be written about the inefficiency, the rudeness, the unmitigated gall of Air Canada?

I'm currently in Vancouver, on my way today to Naramata, via Penticton. The story unfolds like so:

I left Toronto last Thursday, and attempted to check-in using the self-service kiosk at the airport. The kiosk didn't recognize my Aeroplan number, ( Read more... )

Comments 10

(The comment has been removed)

bleedsdaylight February 26 2007, 09:10:30 UTC

Ooooh, nice response... pragmatic and everything!

Unfortunately, I had no issues in trying to check in at the Vancouver airport... dammit...

What am I to do with all this self-righteous anger?

sweetjimmyto February 26 2007, 03:35:07 UTC

Draft an eloquent letter.
I did once and ... granted it took a few letters, they eventually awarded me with some cash for the inconvenience.

bleedsdaylight February 26 2007, 09:14:10 UTC

cash is a good inspiration... let's see what happens...

torontomame February 26 2007, 17:56:34 UTC

"customer service" is so shoddy nowadays. I'm old-school in that area and always took customer service seriously. now so many of the people with that title don't give a damn. and, worse yet, they think the term "service" debases them somehow and they compensate by being rude and "superior" to the customers!

(am I sounding like a cranky old man here?)

and I hate when they say "sir". I personally stayed away from uttering that word when I was in customer service. cuz you KNOW by the way they say it that though they're saying "sir", they're really thinking "asshole".

ex_earthmonk411 February 26 2007, 20:41:08 UTC

we don't have much choice of airline we get to use do we? stupid canada

bleedsdaylight February 27 2007, 16:39:01 UTC

Yeah, when is Canada going to grow up, anyway?

ex_earthmonk411 February 27 2007, 16:41:33 UTC

does the little brother ever really grow up?

bleedsdaylight February 27 2007, 16:45:31 UTC

well let's see... I'm a little brother so I have a conflict of interest in answering that...

You, however, HAVE a little brother, so maybe you can share that with the rest of us!

drew1963 February 26 2007, 23:03:29 UTC

Having flown Air Canada dozens of times I can sympathize. I can't remember how many times they have caused me to blow my stack.
We were so luck last year that we found out ahead of time about them changing our flight to PV. Everyone else found out only one week before we left that the flight was cancelled.
Not much you can do but grit your teeth and quietly hate them.

bleedsdaylight February 27 2007, 16:41:10 UTC

Quietly hate them?

I prefer good old fashioned public hatred of them...