HOLY CRAP, PEOPLE!!!
All week, I have taken calls that have me wanting to scream/laugh and just say What the Fuck in the middle of the office..
I answer the phone, I announce myself, and the patient starts talking.
The perfect call goes like this, and is over usually within a minute, unless, I have to track someone/thing down:
Me: Radiation Oncology, Dr. Bloo's office, can I help you?
Patient: Hi my name is Mr./Ms. HooHah. Here is my point. Can you help?
Me: Yes, let me transfer you.../yes, your appointment is.../sure, I can help you with that.
All this freakin' week:
Me: Radiation Oncology, Dr. Bloo's office, can I help you?
Patient: Hi my name is Mr./Ms. HooHah. This happened yesterday, I had this done a year ago, he told me to do this, but also I have a cat that does that too, and then this guy comes in, and something about an appointment.
Me: ....uh. So you need an appointment?
Patinet: NO!! I need to get the result to my lab!!!
What the ever-loving-FUCK!!??!!
I answer the phone, I announce myself, and the patient starts talking.
The perfect call goes like this, and is over usually within a minute, unless, I have to track someone/thing down:
Me: Radiation Oncology, Dr. Bloo's office, can I help you?
Patient: Hi my name is Mr./Ms. HooHah. Here is my point. Can you help?
Me: Yes, let me transfer you.../yes, your appointment is.../sure, I can help you with that.
All this freakin' week:
Me: Radiation Oncology, Dr. Bloo's office, can I help you?
Patient: Hi my name is Mr./Ms. HooHah. This happened yesterday, I had this done a year ago, he told me to do this, but also I have a cat that does that too, and then this guy comes in, and something about an appointment.
Me: ....uh. So you need an appointment?
Patinet: NO!! I need to get the result to my lab!!!
What the ever-loving-FUCK!!??!!