Mar 26, 2015 15:00
Would like to ask those who frequently shop at DSB, are they usually quite slow with mailing?
The first time I purchased from them was sometime at end of last year, when they relocating. When I still did not receive any shipment email a few days later, I emailed them to check on the status of the mailing. It was only then that they mentioned that mailing was delayed because of their move.
1-2 days after that email exchange, I received their email that my item was mailed out and I finally received my item another few days later or nearly 1.5 weeks after my purchase.
I made another purchase last Thursday (afternoon) and received their shipment email on Friday. Still didn't receive my item on Wednesday though my purchase from a Qoo10 seller last Wednesday (evening) and shipped also on Friday as stated in the shipment email, had already reached me on Tuesday. Does DSB's shipment email mean "shipped (literally)" or "processed to be shipped"?
I know that Singpost has been especially slow this year (I experienced it with other spree-os/blogshops) but it seems like DSB is not that prompt either.
Besides, their items though priced inclusive of postage are still more expensive compared to other shops like Lollyrouge. The only plus point about shopping with them is their fuss free exchange policy, which was also what led to my subsequent purchase, as I returned the first item due to the unsatisfactory material, DSB label by the way.
dressabelle