BAD EXPERIENCE FROM AGNESELLE AND CAROUSELL SELLER

[voguelly]

1. BAD shopping experience from AGNESELLE

On 3rd December 2013 (Tuesday), I ordered Yolanda Skorts in White, M from Agneselle. (Picture here)
On 4th December (Wednesday), I paid for my order and received an email regarding payment verification on the same day. It was my first time purchasing from AE, so I do not know how they work. Hence I waited

Comments

[smackinghotlips]

Hi girls, just a piece of advice, always choose registered postage when shopping with AE. $2.24 will be well-spent, it will not give AE an excuse not to mail out.
I encounter problem buying from AE too.
Case 1: I joined BO for adelene skorts, waited for 1.5 months and finally it arrived and mailed when I checked the BO page. But I did not receive it after a week, usually I received within 3 working days for registered mail. So I emailed them and they told me my piece has stains on it(so lucky -.-"). I was quite angry about it. I mean if I don't make enquiry about my parcel, then AE don't bother to mail it out. I paid for registered and it came in normal mail. Told them they send via wrong mode of postage no reply till now more than one month.
Case 2: bought a blazer during launch. Got the delivery mail but the blazer never arrive. Again, have to email them and ask. Was told that helper mixed up my order as a BO. Will mailed it out next day and refund registered fee as a form of compensation. Immediately I reply with my account number save them the hassle of sending an email to ask for account number. Till date no refund no reply.
I try to avoid buying from AE. Other online stores better variety and customer service!!

Hope you get your parcel soon!! (:

[voguelly]

Hi babe, thanks so much for sharing your experiences at AE! Yes, I got to agree shoppers should opt for registered mail as far as possible, but that doesn't mean parcel will still reach you safely, after hearing about one the readers experience above. Sigh, I guess the best way is to avoid shopping at AE because their customer service is really bad. I have to email them about my parcel too then they will send out the parcel.

I still have yet to receive my parcel. I guess my parcel is lost. And this is the first lost mail I had from a reputable blogshop:(