LA dreaming #15: «We’re sorry. Something went wrong»
Silence and breakdown is now in our house. All because today is the third day since we’ve been living without Internet. That means we don’t have ability not only to get connected to the web; it also means we don’t have TV in the entire house. While I personally don’t really care about TV, my hosts do.
For them, watching television is everyday way to relax after work or household chores. As of me, I can’t live without fast Internet, since this is my way to have a rest and I’m suffering too. BTW I didn’t participate in sunday radio-broadcast and postponed this «LA dreaming» by that reason.
We still don’t know what happened. Suddenly, all this stuff stopped working. My hosts called AT&T to ask them about the cause, but reps were only mumbling something and couldn’t tell us what exactly happened and how we can get our connection back. Technicians are expected to come on Tuesday.
Although this is definitely a problem, it’s interesting to me to see how problems like that get solved here. To tell the truth, I thought it would be easier here in the US to seek satisfaction from the provider if you cannot use service for which you paid. Reaching an AT&T-representative is the same as reaching some russian IT-providers. First you have to wait, afterwards you have to wait again and finally you have to wait a bit more.
Everyday I get evidences which prove me that everything is relative. Our stereotype ideas are not exception.
For them, watching television is everyday way to relax after work or household chores. As of me, I can’t live without fast Internet, since this is my way to have a rest and I’m suffering too. BTW I didn’t participate in sunday radio-broadcast and postponed this «LA dreaming» by that reason.
We still don’t know what happened. Suddenly, all this stuff stopped working. My hosts called AT&T to ask them about the cause, but reps were only mumbling something and couldn’t tell us what exactly happened and how we can get our connection back. Technicians are expected to come on Tuesday.
Although this is definitely a problem, it’s interesting to me to see how problems like that get solved here. To tell the truth, I thought it would be easier here in the US to seek satisfaction from the provider if you cannot use service for which you paid. Reaching an AT&T-representative is the same as reaching some russian IT-providers. First you have to wait, afterwards you have to wait again and finally you have to wait a bit more.
Everyday I get evidences which prove me that everything is relative. Our stereotype ideas are not exception.