Reaching for the Off Switch
I’m off this weekend. In my group’s rotation, I’m listed as “off”, meaning I’m not working this weekend. But I had changes going in on Saturday with someone else to manage it. I took precautions to make sure that all details were covered so I wouldn’t be bothered. However…
Friday
1800 Realized that a co-worker probably didn’t sync up with my work for a configuration change and verified my hunch. Thanks for not checking with me before leaving for the day.
2100 Logged on and re-ran jobs to finalize a configuration change with my work included.
Saturday
0900 Vendor didn’t confirm on Friday, asked weekend manager to confirm with vendor.
1000 Asked to join a conference call with group to clarify other changes
1030 Vendor sending out people in “distrusted status”. Given no choice, the weekend manager has to work with them
1630 Checked in due completion of the tasks not being reported, this was taking too long but they were in the later stages.
Sunday
0115 - The on-call didn’t answer the phone. The on-call back-up referred Ops to me since my changes on Saturday involved taking devices offline that now were giving alerts. Luckily, I was up doing quality assurance for Texas brewers at the Ft.Worth Gingerman.
The problem? During the maintenance window, systems couldn’t communicate to other systems through the offline devices.
Guess what? There were going to be brought back with resets done every Saturday. We’ve only been doing stuff like this for almost a year and it seems people in my own group don’t know this.
Now I’m researching why:
Friday
1800 Realized that a co-worker probably didn’t sync up with my work for a configuration change and verified my hunch. Thanks for not checking with me before leaving for the day.
2100 Logged on and re-ran jobs to finalize a configuration change with my work included.
Saturday
0900 Vendor didn’t confirm on Friday, asked weekend manager to confirm with vendor.
1000 Asked to join a conference call with group to clarify other changes
1030 Vendor sending out people in “distrusted status”. Given no choice, the weekend manager has to work with them
1630 Checked in due completion of the tasks not being reported, this was taking too long but they were in the later stages.
Sunday
0115 - The on-call didn’t answer the phone. The on-call back-up referred Ops to me since my changes on Saturday involved taking devices offline that now were giving alerts. Luckily, I was up doing quality assurance for Texas brewers at the Ft.Worth Gingerman.
The problem? During the maintenance window, systems couldn’t communicate to other systems through the offline devices.
Guess what? There were going to be brought back with resets done every Saturday. We’ve only been doing stuff like this for almost a year and it seems people in my own group don’t know this.
Now I’m researching why:
- Last night was different with alerts
- People’s heads are up their butts