Comcast sucks!
I never thought I would be pining for Microsoft software, but that's because I underestimate the inaptness of other software companies.
Case in point: Comcast in our area was using Microsoft software as the UI for their cable boxes and DVRs. Suddenly, with total disregard for the consumer, they switched to the LAMEST piece of software ever made for TV, GuideWorks, which they wrote jointly with Gemstar TV Guide International.
I really tried using it, blaming my old habits for not getting along with it, but it's not me--it's them! Every amateur thinks that designing user interface is a piece of cake. It's not! The difference is between a usable and unusable system. GuideWorks is unusable.
To begin with, I'm going to ask Comcast to replace my current DVR box with the standard cable box. DVR programming became practically impossible, so I'm not sacrificing much. I'm also thinking of getting a cheaper channel lineup.
Case in point: Comcast in our area was using Microsoft software as the UI for their cable boxes and DVRs. Suddenly, with total disregard for the consumer, they switched to the LAMEST piece of software ever made for TV, GuideWorks, which they wrote jointly with Gemstar TV Guide International.
I really tried using it, blaming my old habits for not getting along with it, but it's not me--it's them! Every amateur thinks that designing user interface is a piece of cake. It's not! The difference is between a usable and unusable system. GuideWorks is unusable.
To begin with, I'm going to ask Comcast to replace my current DVR box with the standard cable box. DVR programming became practically impossible, so I'm not sacrificing much. I'm also thinking of getting a cheaper channel lineup.