More fun ways to drain your lifeforce away

Aug 08, 2007 18:44


AOL sez...
Silly human, WE decide when to stop charging your credit card, not you!

Verizon has the exact SAME POLICY as AOL does for "retaining" customers. At least in the DSL department in which I worked for a while. In fact I'd go so far to say that all communication companies (ISPs, wireless phones, etc.) have a Retention department equipped with all sorts of nasty psychological tricks and manipulation techniques.

Original article can be found here.
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