Loop watch: ASDA again.

[barakta]

I went back to the ASDA on 19th May and the loop aisle was closed. Last night (30th May) the loop system still didn't work.

I went to the customer service desk and their loop system didn't work either.

A letter has been written using the RNID sample letters as a guide. I shall post it later tonight. We shall see what happens :).

Comments

Re: Loop Watch

[thekumquat]

I think the bit about subtitled screenings was fair enough seeing as it was providing additional info beyond that I'd asked about. If I hadn't already been aware that there are regular screenings in Wimbledon, I would have been very pleased to find out about them.

http://www.ukfilmcouncil.org.uk/search/?qs=deaf
summarises info on cinemas in the UK. Wimbledon Odeon didn't get funding to install captioning equipment, so Odeon would have had to pay for it all. If I lived outside London, having any cinema within 5 miles would be impressive! I get the impression that Streatham is struggling and may close, like so many town center cinemas. I will phone before going there again.

I suspect there's a portable induction loop under the counter at ASDA that 'will be available on request' - I think such things are useless, as by the time you convey the fact that you need it, you may as well have just asked for what you need! I suspect a laptop for customer and employee to type at each other would be more useful for many more people - or even pencil and paper. I guess that deaf people who don't have the literacy skills to use that generally also don't have sufficient hearing to benefit from a loop.