Trials and tribulations of appliance buying.
So we ordered the washer/dryer combo with pedestals -- which will make doing laundry much easier on our horribly painful backs (not to mention my knees, which get worse every day).
Have I mentioned the laundry room has a built-in table (covered in crap at the moment) and two double-door cabinets hanging over the area where the washer and dryer are intended to go? Nice, handy, and already in use (I have the extra pads for my Shark steam mop living there).
Sunday, Bobby looks at me and says "I don't think they'll fit under the cabinets."
Yesterday, my brain finally reminds me to find out how tall the w/d set is with pedestals. So I call Lowe's, and the guy (Rick) in Appliances very kindly measurs them for me -- 54 inches.
Bobby and I head out to the laundry room with a tape measure -- the space is a hair under 54 inches. NO way will they fit -- and I want those pedestals, damnit!
Back to the phone, to see if they have shorter pedestals. Rick answers again, tries to look it up -- and their connection to Lowes.com is down. I try here at home -- same thing. He takes my number and promises to call back.
I plop myself on the couch to watch 2nd season NCIS and wait for the phone. Rick finally calls back and says they have 10-inch pedestals they can order for us (the ones we ordered are 14-plus inches), but they won't be here until December 21st. Crap! With any kind of luck, the washer/dryer set will be here long before that (they had a huge demand for them that weekend -- which isn't surprising, since the set was effectively half off), and I don't want to postpone delivery so everything arrives at once, so I ask him if the set comes first, will the delivery guys install them, them move them onto the pedestals once they arrive. He's not sure, but tells me he'll find out and call back tomorrow (now today).
Five minutes later, the phone rings. He called their operations manager, who said it would be no problem, since we're buying all four pieces from them. They'll be happy to do it.
I cannot imagine that happening in New Jersey.
Have I mentioned the laundry room has a built-in table (covered in crap at the moment) and two double-door cabinets hanging over the area where the washer and dryer are intended to go? Nice, handy, and already in use (I have the extra pads for my Shark steam mop living there).
Sunday, Bobby looks at me and says "I don't think they'll fit under the cabinets."
Yesterday, my brain finally reminds me to find out how tall the w/d set is with pedestals. So I call Lowe's, and the guy (Rick) in Appliances very kindly measurs them for me -- 54 inches.
Bobby and I head out to the laundry room with a tape measure -- the space is a hair under 54 inches. NO way will they fit -- and I want those pedestals, damnit!
Back to the phone, to see if they have shorter pedestals. Rick answers again, tries to look it up -- and their connection to Lowes.com is down. I try here at home -- same thing. He takes my number and promises to call back.
I plop myself on the couch to watch 2nd season NCIS and wait for the phone. Rick finally calls back and says they have 10-inch pedestals they can order for us (the ones we ordered are 14-plus inches), but they won't be here until December 21st. Crap! With any kind of luck, the washer/dryer set will be here long before that (they had a huge demand for them that weekend -- which isn't surprising, since the set was effectively half off), and I don't want to postpone delivery so everything arrives at once, so I ask him if the set comes first, will the delivery guys install them, them move them onto the pedestals once they arrive. He's not sure, but tells me he'll find out and call back tomorrow (now today).
Five minutes later, the phone rings. He called their operations manager, who said it would be no problem, since we're buying all four pieces from them. They'll be happy to do it.
I cannot imagine that happening in New Jersey.