To relate my own story of bad apartment services, I must set the scene. It was the best of times, it was the worst of times. Basically, we were in college and found out that the majority of our friends were backstabbing, manipulative assholes.
We had been living in a trailer near campus under an awesome landlord. He laid down reasonable rules and he
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did you ever say anything to the landlord about the upstairs bathroom not working?
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When we found our new place and told our landlord who we used to rent from, he told us our landlord has a notorious reputation for renting junk apartments. :( essentially he was a slum lord.
And this is West Virginia. One of those places where someone always knows someone else who is kind of handy or thinks they can fix anything... Whether or not that is the case. LOL
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It's bad service because when you put a house or apartment on the market, there is this thing called an "implied warrant of habitability," which means that you are making yourself responsible for guaranteeing it to be habitable. In a place that has cold winters, an apartment without a working furnace is not habitable; if the furnace consistently breaks down to the point where tenants are relying on space heaters, or, God forbid, their kitchen stove, it's the landlord's duty to replace it, and if he can't afford to replace something so essential, he shouldn't be renting property.
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The lack of heat might've been enough for the OP to claim the landlord/slumlord broke their "implied" lease by rendering the unit uninhabitable, but it's not much of a claim if they continued to live there anyway, and in any case, their lack of lease terms meant they could pretty much leave and stop paying at any time.
It really seems from the condition of the place that the landlord had no right to let anyone live there, and if anything, he should be happy that none of his residents died there and (rightfully) saddled him with numerous lawsuits for renting out his slummy little deathtrap.
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