Hot chocolate =/= cafe latte

[leefa_lou]

On any other day, this probably wouldn't have bothered me so much. But I had been running just a little late to work, then my train got in ten minutes late and I missed my bus, I had a client waiting at work when I got in who needed to be out by a certain time and I hadn't had breakfast. You know, just one of those days

Comments

[frkyjenn]

I fail to see the bad service in this one.

They fixed the mistake without complaint. How is that a bad thing?

[systemaurora]

I would be a bit put off too, if I repeated what I wanted four or five times and the restaurant still got it wrong. It's definitely a lot more understandable when the server isn't a native English-speaker, but still frustrating, especially on a day that's already going badly.

[butterbuns]

And by four or five times you mean two.

[systemaurora]

1. when the OP ordered for the first time
2. when they double-checked with the cashier
3. when they told the woman that the receipt was wrong
4. when they told the person delivering the drink

[hushdawg]

Add to the fact that she (based on the post) stated the correct item 2-3 times to the person taking her order based on hearing "latte" at the end of his comment. my count comes to a total of 6 times she specified that she wanted hot chocolate.